ARIA for Kivo — British AI Consulting

The Situation

Leads are flowing in. Sales are stalling at the gate.

The bottleneck

Doctors ask detailed, technical questions about your Korean aesthetic medicine courses, injectables, wrinkle correction, pigmentation, that only a medically qualified person can answer credibly. Every unanswered question is a stalled $500–$5,000 sale.

The cost of solving it the old way

Hiring qualified physicians or closers to sit on the phone answering the same nuanced questions, in two languages, at scale, is exactly the expense line that's outpacing revenue right now.

The System

One AI, built on your doctors' own voice and knowledge.

Not a script. Not a chatbot. ARIA is trained directly from the recordings you're already collecting, so she answers the way your physicians actually answer, in your physicians' own language.

Core System

Inbound Receptionist

Answers every call, qualifies the doctor's practice type and experience, bridges a $500 enquiry toward the right higher-ticket course, and escalates only the rarest cases to a real physician.

Included

Optional Upgrade

Outbound Sales Engine

AI-driven outbound to warm leads, consent-gated to US requirements, re-engaging cold enquiries and moving doctors up the value ladder without a closer on payroll.

Add-on

Already demonstrated live on our call. You heard ARIA qualify a caller, hold the line in Spanish, and explain how she'd upsell a $500 enquiry, this is not a concept, it's a system we build bespoke for you from here.

Investment

Two ways to deploy ARIA.

Both bespoke. Both built from your own doctors' recordings. No white-labeled software, no shared infrastructure.

Option One

Inbound Triage

Build & onboarding$8,000

Monthly retainer$1,750/mo

Voice-cloned bilingual ARIA (English + Colombian Spanish)
Doctor knowledge base built from your recordings
Lead qualification & course-tier routing
CRM logging of every call and buying signal
4 hours of direct onboarding & optimization monthly
Live in 21 days

Select Option One

Option Two

Inbound + Outbound

Build & onboarding$12,000

Monthly retainer$4,750/mo

$1,750 inbound + $3,000 outbound

Everything in Inbound Triage
AI-driven outbound to warm and cold leads
Consent-gated, US-compliant calling
5,000 outbound minutes included monthly
Automated follow-up triggers (email, SMS, call)
Full system live in 3–4 weeks

Bundled saving vs. running both services separately, and removes the need for a dedicated closer entirely.

Select Option Two

Additional Revenue Potential

What ARIA adds on top of what you already close.

Illustrative defaults below, drag the sliders to your own numbers. This is purely incremental, on top of your existing pipeline, not a comparison against cost.

Inbound — included in both options

Qualified leads / month40

Average course price$1,500

ARIA close rate30%

Outbound — Option Two only, feeds extra leads into the same funnel

Outbound calls dialed / month500

Contact rate (calls answered)25%

Qualifies as a lead rate18%

Additional Revenue / Month

$18,000

on top of what your team already closes, every single month

Sales closed / month

Average deal value

$1,500

Timeline

From signed proposal to live system.

Day 1

Kickoff call, recordings and voice preferences confirmed

Day 7

Knowledge base built, ARIA trained on your doctors' answers

Day 14

Internal testing, bilingual QA, handover

Day 21

Inbound live. Outbound follows within 3–4 weeks if selected

What We Need From You

You're already ahead.

Most clients start from zero. You're already collecting the exact data ARIA needs.

Recorded interactions of your doctors answering course questions

The core training data for ARIA's knowledge base, you're already gathering this

Voice and language confirmation

English accent preference and confirmation of Colombian Spanish for the ES line

A short kickoff call to feed the model business-specific detail

Pricing, course structure, common edge cases

ARIA answers before the lead goes cold.